Policies

Non-Discrimination Policy
Fresno Discovery Center is committed to fostering an inclusive and welcoming environment for all visitors, employees, and community members. We do not tolerate harassment or discrimination in any form regarding employment, admission, or participation in our programs and activities.

In accordance with federal, state, and local laws, Fresno Discovery Center prohibits discrimination based on race, color, national origin, religion, age, physical or mental ability, marital or partnership status, sex, sexual orientation, gender identity, gender expression, genetic information, pregnancy, military service or discharge status, or any other protected classification.

We are dedicated to maintaining a respectful space free from intimidation, bias, or harassment, ensuring that everyone can experience the joy of discovery in a safe and supportive environment.

Privacy Policy
Fresno Discovery Center respects your privacy and is committed to protecting any personal information you provide. This policy explains what information we collect, how we use it, and your rights regarding your data. By interacting with Fresno Discovery Center, whether online or in person, you consent to the practices outlined below, to the extent permitted by applicable law.

Information You Provide
When you contact us, make a purchase or donation, register for events, or submit an online form, we collect details such as:

  • Name
  • Email
  • Phone number
  • Mailing address
  • Birthdate
  • Payment information

How We Use Your Information
We collect and process personal information for the following purposes:

  • Communications: To process inquiries, purchases, donations, and event registrations, and to provide important updates.
  • Marketing & Promotions: With your prior consent, we may send information about upcoming programs or services. You may unsubscribe at any time.
  • Service Improvement: We analyze website and program data to enhance visitor experiences.
  • Security & Fraud Prevention: We take measures to prevent unauthorized access, fraud, and violations of our policies.

We do not sell or share email addresses with third parties.

Children’s Privacy
Fresno Discovery Center does not knowingly collect personally identifying information from children. However, parents may provide information when registering their children for educational programs or events. Any personal information collected from or about children is kept strictly confidential and is never shared with businesses or third parties.

Children are welcome to participate in online exhibits and interactive activities but we do not post identifying information such as last names or email addresses for minors.

Under California law, minors may request the deletion of certain posted content. If you would like to request the removal of a child’s information, please Contact Us.

Your Rights & Choices
Depending on where you live, you may have the right to:

  • Access your data and see what information we have.
  • Correct or update your personal details.
  • Request deletion of your data, where legally applicable.
  • Opt out of marketing communications.

To exercise these rights, please Contact Us, and we will respond within a reasonable timeframe.

Protection of Personal Information
We implement industry-standard safeguards to protect your personal data from unauthorized access, loss, or misuse. Only authorized employees have access to sensitive data, and we take appropriate precautions including authentication, monitoring, encryption, and administrative safeguards to ensure its security.

Third-Party Services & Links
Our website may contain links to third-party websites or use external services (such as Google Analytics). We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

Policy Updates
We may update this policy from time to time. Any significant changes will be posted here, and your continued use of our website and services after such updates constitutes acceptance of the revised policy.

If you have any questions or concerns regarding our policies, please feel free to Contact Us.